Shipping Policy

Effective Date: [Add Date]

Welcome to Ekta Masale. We are committed to delivering your orders quickly and safely.

1. Order Processing Time

  • All orders are processed within 1–2 business days

  • Orders are not shipped on Sundays or public holidays

  • You will receive order confirmation once your order is placed

2. Shipping Time

  • Estimated delivery time: 3–7 business days

  • Delivery time may vary based on your location and external factors

3. Shipping Charges

  • Shipping charges are calculated at checkout (if applicable)

  • Free delivery may be available on selected offers or minimum order value

4. Order Tracking

Once your order is shipped, you will receive tracking details via:

  • SMS / WhatsApp / Email

5. Delays in Delivery

Delivery may be delayed due to:

  • Weather conditions

  • Courier partner issues

  • Incorrect address details

We are not responsible for delays caused by third-party logistics partners.

6. Incorrect Address

  • Please ensure your shipping details are correct

  • We are not responsible for failed delivery due to incorrect address

7. Damaged or Lost Orders

If your order is:

  • Damaged during transit

  • Lost in delivery

Please contact us within 24 hours of delivery with proper proof.

8. Contact Information

For any shipping-related queries, contact us:

📞 Phone: 9654773357
📧 Email: aman94.nsa99@gmail.com

📍 Address:
6410 Katra Bariyan, Fatehpuri
2nd Floor, Opposite Federal Bank
Delhi – 110006

9. Important Note

We reserve the right to update this shipping policy at any time without prior notice.